“It was refreshing to talk to a more technical person,” said Smith. “Rolf quickly convinced me the SIP solution would work better with a Cisco phone system and that they were the best people to implement it.”
“We’re saving quite a bit of money month over month with the new system,” said Smith, “But to me, the technical expertise—having a vendor that knows my environment intimately—is truly invaluable.” Benton Express purchased Adcap’s Gold Managed Service Contract, which has allowed the company to utilize Adcap support for any issues that arise as well as adding locations or rolling out new technology. “I depend on the expertise of the Adcap employees,” said Smith. “They have the answers about anything network or security related.”